Shipping policy

Thank you for choosing to shop at Shop.MultifamilyLeadership.com. Our aim is to provide a smooth and convenient shipping experience for our valued customers. Below are our terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time

  1. Processing Time: All orders are processed within 2-3 business days.
  2. Delays: If we experience a high volume of orders or any other unforeseen circumstance, shipments may be delayed. In that case, we will notify you via email or phone.

Shipping Rates and Delivery Estimates

  1. Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
  2. Delivery Time: Generally, you should expect to receive your order within 5-7 business days after it has been shipped.

Shipment Confirmation and Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).

International Shipping Policy

  1. Availability: We currently ship to select countries outside the United States.
  2. Customs, Duties, and Taxes: Shop.MultifamilyLeadership.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Shipping Restrictions

  1. P.O. Boxes: We do not ship to P.O. Boxes.
  2. Carrier Restrictions: Some products may be subject to carrier restrictions due to size or weight.

Damaged or Lost Items

  1. Damaged Items: If you receive your order damaged, please contact us immediately at contact@multifamilyleadership.com with details of the product and the damage.
  2. Lost Items: In the event that your order is lost during shipping, please contact us as soon as possible to initiate a claim.

Cancellation

If you wish to cancel your order, please refer to our Cancellation Policy in our Terms of Use.

Questions

For any questions concerning our shipping policy or for assistance with your shipping, please contact us at contact@multifamilyleadership.com.

We reserve the right to modify this shipping policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Thank you for your business and for shopping with Shop.MultifamilyLeadership.com.